The Company elser.swiss GmbH
For more than 10 years Elser.Swiss has been repairing electronic equipment. Thanks to our many years of experience, we are always able to offer our customers the best service at reasonable prices. Whether private person or company, with us, customers receive an ideal and individual solution.
Thanks to efficient and organized supply chains, we can guarantee short times in repairs. Customers can check the status of a repair via live chat at any time during opening hours This is efficient for our customers and requires a minimum of time. Elser.Swiss is well trusted and is responsible for the after sales service of companies such as Oral B, Braun, Gillette, Alcatel, Blackberry, Palm and TCL.
vision, strength and competencies
Vision and competencies:
Thanks to the wide range of repair services, we are able to solve all individual customer requests and guarantee the highest quality. At the same time, we contribute actively to environmental sustainability, as devices are not disposed of but repaired in a sustainable manner, thus reducing waste of resources. Thanks to the wide range of repairs we offer our customers also make a contribution to environmental protection. And they save money at the same time.
Our Philosophy therefore is: Repair, Reuse, Reduce.
Our customer service department is available during business hours and handles our customer requests through various channels. We are available during opening hours via phone, email and contact form. We rely on short communication channels within out teams through a close exchange between the technical and the customer service department. Therefore, the requests are handled competently and quickly in cooperation with the technology deparrment. Thanks to new technology, the status of a repair can be easily requested during opening hours via live chat. So customers are always up to date.
Our technicians are continuously trained and work with the latest technology. We only build original spare parts into the devices.